AnchorPath Support

Need a hand? We're here to help.

CONTACT US
Email support@anchorpath.io and we'll get back to you, usually within 1–2 business days. Include your handle and a short description of what's happening so we can help faster.

IN A CRISIS
AnchorPath is peer support, not emergency care. If you or someone else is in danger, call 911. For emotional crisis or thoughts of suicide, call or text 988 (Suicide & Crisis Lifeline) — free, confidential, available 24/7.

COMMON QUESTIONS
• Forgot your password? On the sign-in screen tap "Forgot password" and follow the emailed link.
• Delete your account at any time from Settings → Account → Delete account. Deletion is permanent and cannot be undone. Your private recovery data — journal, check-ins, sobriety history, SOS records and AI conversations — is erased, and your name, email, date of birth and photo are removed. Messages, posts and comments you sent to others remain in their conversations, shown as “Deleted user”, so the people you talked with keep their own history.
• Report or block someone: tap the ••• menu on any post or profile. We review every report and act on it.
• Turn off the AI companion's memory of your check-ins: Settings → AI companion.
• Control who can see you: Settings → Privacy — private profile, hide your days sober, and per-organization sharing.
• Manage notifications: your device Settings → AnchorPath → Notifications.

PRIVACY & TERMS
Privacy Policy: https://anchorpath-api-00077e8e76d4.herokuapp.com/privacy
Terms of Use: https://anchorpath-api-00077e8e76d4.herokuapp.com/terms

AnchorPath is operated by Lab256 LLC.
Questions? support@anchorpath.io